Redesigning or launching a new website is a big move. Maybe you’re aiming to capture more leads, refresh your branding, or just make your online experience better for users. Whatever the goal, a website project is a serious investment—and it’s not uncommon for things to go off track.
New ideas come with trial and error. Mistakes happen. But growth in business rarely comes without a few bumps in the road. So what do you do when your WordPress or WooCommerce project, whether handled in-house or by an agency, starts to unravel? Timelines are slipping, doubts are building—now what?
First off: don’t panic. Don’t start pointing fingers either. Even smart projects can hit rough patches. The key is shifting focus from what went wrong to what you can do next.
1. Take Stock of What You’ve Got
Before you throw the whole project out the window, take a step back and look at what’s already been done. You might be surprised—some elements could already be solid. Identify what’s working and what isn’t. This gives you a clear picture of what’s salvageable and what needs to change.
Think of this as a quick audit. What has already been built that aligns with your goals? Are there assets, pages, or features that are on the right path? Knowing where things stand is the first step in making smarter decisions moving forward.
2. Get the Project Back on the Rails
Now it’s time to communicate—clearly and directly. Talk with your team or contractor about what’s falling short. Try to isolate whether the issue is with the scope or the execution.
Here’s how to break it down:
- Scope problems: The work doesn’t match your original expectations or requirements. These can often be fixed by revisiting deliverables and realigning the plan.
- Competency gaps: There’s a mismatch in skills, understanding, or communication. These are harder to fix, especially if your team doesn’t fully grasp your business needs or the user experience you’re aiming for.
Set short-term, measurable goals to get things moving in the right direction. But if the same problems keep popping up, or your team’s still spinning its wheels, it might be time to rethink who’s doing the work.
3. Don’t Be Afraid to Change Teams
Sometimes, the best option is to move on. That might mean walking away from your current contractor or agency. Yes, it’s tough—especially if there’s money already spent—but salvaging a shaky project often costs more in time and stress than starting fresh with the right partner.
If you go this route, use what you’ve learned to choose more carefully next time. Don’t just fall for slick sales pitches. Look for a team that shows real results, understands your business, and can clearly explain how they’ll help.
And if the scope has grown beyond what your current team can handle? Bring in a specialist. A project coach or outside expert can bring structure, uncover blind spots, and help guide your team through the chaos. Think of them as a strategic fixer—not just a firefighter.
4. Use the Lessons to Move Forward Smarter
Here’s the upside: you’re wiser now than when you started. You’ve learned about the process, the tools, and what kind of collaboration works (or doesn’t). That puts you in a better position to steer the next phase of your project with clarity and confidence.
Even struggling projects can be turned around with the right support. Look for a team with deep WordPress and WooCommerce experience—folks who understand business goals just as well as they know the tech. The right agency can help you evaluate where you stand, offer a path forward, and even take over if needed.
If your project sounds familiar and you’re looking for a second opinion or fresh perspective, I’d be happy to help.
Stay Ahead with the Latest Tech & Business Insights!
Get trending news, expert tips, and industry updates—delivered straight to your inbox.
"*" indicates required fields